Refund policy

Effective 2026-09-29.

Starting out

The first month is charged when the association subscribes. Cancel within 14 days of that first charge and it is refunded in full — no form to fill in, reply to any receipt.

After the first month

Monthly fees already paid are not refunded, and the workspace continues to the end of the paid month. Cancel any time; there is no notice period and no exit fee.

If the service fails you

If the platform is unavailable for more than 48 hours in a month because of our fault, that month is refunded pro rata — write to support@clubroll.app and say what happened.

How to cancel

Use the billing link in any Stripe receipt (Manage subscription → Cancel), or email support@clubroll.app from the association's contact address.

This document is served from https://clubroll.app; the same text is at /terms, /privacy and /refunds on every Clubroll deployment.